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Privacy Policy

Privacy Policy

This Privacy Policy explains how Atlas Walks processes personal data when you use our website, contact us, or book guided nature walks and local day excursions.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact

Privacy Contact

Privacy email
[email protected]
Privacy phone
+45 34 77 65 25
Postal address
Nederdammen 30, 6760 Ribe
Privacy contact
Use the contact details below for privacy questions and rights requests.
Contact Page

Privacy overview

How data is collected and how cookies are used

This section outlines the main categories of information processed, where it may come from, the cookie technologies in use, and the choices available to users.

01 · Collection

Data We Collect

We may process identification details, contact details, booking and payment information, tour preferences, route suitability information, communication records, and technical data such as device and usage information. Where needed for a guided excursion, we may also process information relevant to fitness, meeting arrangements, weather-related adjustments, and accessibility confirmation for a specific route.

The categories collected depend on booking, inquiry, and website use.
02 · Sources

How We Collect Data

We receive personal data from website forms, email, telephone contact, booking and payment steps, and messages exchanged before or after an excursion. We may also generate data from our own records of requests, confirmations, route planning, and service administration, and we may receive limited technical data through the website and cookie tools.

Most data comes directly from the person making the inquiry or booking.
03 · Cookies

Types of Cookies

Our website may use necessary cookies to support basic site functions, preference cookies to remember settings, and limited analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and lifespan.

We use only standard cookie categories for operation, measurement, and preference handling.
04 · Controls

Cookie Controls

You may block or delete cookies through your browser settings, and where a cookie banner or preference tool is available, you may use it to manage non-essential cookies. Some website functions may not work properly if certain cookies are disabled.

Cookie choices can be adjusted through browser settings and any available site controls.
User Rights

Your Rights

Depending on the circumstances, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, or ask for restriction of processing. You may also raise concerns with the relevant data protection authority if you believe your rights have been affected.

Available rights depend on the legal basis and the nature of the data involved.
Requests

How to Make a Request

To protect privacy, we may ask for information needed to confirm your identity and understand your request. We will respond within the period required by applicable law and may explain if a request cannot be fully satisfied because of legal or operational limits.

Requests are handled after we verify identity and scope.
Data Retention

Retention

We keep personal data only for as long as needed to handle enquiries, bookings, payments, service administration, legal compliance, and recordkeeping. When data is no longer required, we delete it or anonymise it unless a longer retention period is needed for a legal claim, tax, accounting, or other lawful obligation.

Retention is based on the purpose of collection and applicable legal duties.
Policy Updates

Policy Updates

The updated version will apply from the stated effective date. If a change is material, we will take reasonable steps to make it visible through the website or other appropriate notice before it takes effect.

We may revise this policy when our processing practices or legal obligations change.
01

How We Use Data

Personal data is used to answer enquiries, assess route suitability, confirm meeting and return arrangements, manage bookings and payments, deliver guided excursions, handle customer communication, maintain records, operate the website, improve service administration, and meet legal obligations.

We use data only for operational and compliance purposes connected to our services.
02

Service Providers

We may share personal data with payment processors, website and hosting providers, communication tools, accounting support, and other operational service providers that act on our instructions. We may also share limited information with guides or administrative helpers where needed to arrange a booking or confirm a route.

Service providers receive only the data needed for their assigned tasks.
03

Legal Disclosure

We may disclose personal data where necessary to comply with law, respond to lawful requests, protect our rights, or support the establishment, exercise, or defence of legal claims. We may also share data when needed to prevent fraud, misuse, or security incidents.

Disclosure may be required to meet legal, tax, or regulatory duties.
GDPR

GDPR Overview

Under GDPR, we process personal data on a lawful basis such as performance of a contract, steps taken before entering into a contract, legal obligation, legitimate interests, or consent where required. We limit processing to what is necessary for operating the website, handling enquiries, managing bookings, and delivering guided tours and related administration.

Where GDPR applies, it governs our processing of personal data for users in the European Economic Area and, in relevant cases, users whose data is otherwise handled under EU data protection rules.

EU compliance references
Regulation General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority Datatilsynet
This section is intended for GDPR-covered processing.
GDPR-aware

Your GDPR Rights

Where GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to receive a copy of certain data in a portable format. If processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing.

GDPR rights are available subject to the conditions and limits set by law.